Frequently Asked Questions
Everything you need to know about your Light and Faith experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. You will receive a tracking number via email as soon as your order departs our warehouse.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products ethically sourced?
Yes, at Light and Faith, we prioritize partnerships with manufacturers who adhere to fair labor practices and sustainable production methods to ensure our products reflect our values.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. Shipping rates and delivery times for international orders are calculated at checkout.
How can I track my package?
Once your order is processed, you will receive an email with a direct link to the carrier's tracking page. You can also track your status by logging into your account on our website.